Marketing Your Creative And Business Ideas Since 1996
A Certified NYS Women's Business Enterprise

Part Time Support Position

by | Jul 31, 2017 | What's Happening

We are looking to fill a part-time entry-level professional position dedicated to supporting our existing customer base and new customers from our Arts Spark project. We are looking for a technically-oriented person with fantastic communication skills. Tasks begin with answering the phone and providing 5-Star customer support by:

  • Updating websites with new content using a variety of CMS platforms
  • Assisting customers as they setup email on new devices
  • Answering questions customers have as they update sites using WordPress
  • Troubleshooting email and website issues, handing off to a programmer if necessary
  • Writing documentation and training customers

The successful candidate will have the following minimum skills:

  • Excellent communication skills, both written and oral
  • Ability to multi-task and prioritize
  • Ability to work as part of a team
  • Ability to ask questions
  • Working knowledge of WordPress
  • Working knowledge of PC, Macintosh, mobile, and Gmail email systems

IMC is a fast-paced environment tracking multiple projects in development concurrently, with a primary goal of delivering a quality product on time. The right candidate will receive a competitive salary, personal time, paid holidays, and contributions toward health insurance. A set schedule of at least 20 hours per week is required. Availability between 2pm and 5pm is required.

To be considered for this position, please send a letter of introduction, your resume, and names of references to beth@imediaconsult.com.

Samples of our portfolio can be found at https://www.imediaconsult.com.

Interviews will begin the week of August 14. Applications will be accepted until the position is filled.

What People Are Saying

I just wanted to send a short note to tell you that Lukas continually impresses me with his professionalism, knowledge, accuracy and promptness. I am wow-ed by the service we get from IMC. Lukas made a global change this morning to our site in 15 minutes. He is always there when I need him and amazingly gets the work done the same day. I am so glad we chose Interactive Media Consulting!

Lisa Miller Cost Control Associates

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