Marketing Your Creative And Business Ideas Since 1996
A Certified NYS Women's Business Enterprise

IMC is Hiring Again!

We are looking to fill an entry-level professional position dedicated to supporting our existing customer base and new customers from our Arts Spark project.

The successful candidate will be a technically-oriented person with stellar communication skills. Tasks begin with answering the phone and providing 5-Star customer support by:

  • Updating websites with new content using a variety of CMS platforms
  • Assisting customers as they setup email on new devices
  • Answering questions customers have as they update sites using WordPress
  • Troubleshooting email and website issues, handing off to a programmer if necessary
  • Performing security updates on CMS software and plugins/modules

The successful candidate will have the following minimum skills:

  • Excellent communication skills, both written and oral
  • Ability to multi-task and prioritize as well as think on your feet
  • Ability to work as part of a team
  • Ability to ask questions
  • Advanced knowledge of HTML, & CSS
  • Basic knowledge of WordPress systems
  • Working knowledge of Adobe Photoshop
  • Working knowledge of PC, Macintosh, mobile, and Gmail email systems
  • Ability to work in our office in Saratoga Springs – remote work is not an option
  • Attention to detail

IMC is a fast-paced environment tracking multiple projects in development concurrently, with a primary goal of delivering a quality product on time. The right candidate will receive a competitive salary, personal time, paid holidays, and contributions toward health insurance.

To be considered for this position, please send:

  • a letter of introduction
  • your resume
  • names and contact information for your references


Please note, this is not a coding or design position. This is an HTML/CSS and customer support position.