Once you have a website developed, it needs to be stored somewhere, on a server that is connected to the internet. IMC provides affordable website hosting and includes extra conveniences that you won’t likely find elsewhere.
Our annual hosting fee includes time for simple website inquiries and technical support for email at no additional charge. For WordPress websites, we keep the software and plugins updated.
We also offer hosting and maintenance packages, adding a set number of programmer hours to assist you with content and image updates on your website. Purchased in advance, these packages will save you money on our regular hourly rates.
- One domain (i.e. www.yourdomain.com)
- SSL Certificate, provided by Comodo
- 20 500MB Email mailboxes
- Unlimited Email forwarding
- 50 GB disk space
- 5,000 GB data transfer per month
- Unlimited MySQL databases
- Free installation of common open source software, such as WordPress, Drupal, etc. (Customization and any special setup requests are extra)
- Automatic updates of all software to keep it secure and patch bug fixes (including WordPress and plugins, etc.)
- Free daily backups with 30 days stored offsite in a protected Amazon cloud account
Additional domains, email boxes, and data transfer are available for an additional charge.
Website Hosting Policies and Procedures
IMC only hosts websites for its customers
We know our customers personally and, in most cases, have developed their websites. We trust that it is secure. We will not open our hosting up anyone without fully vetting them and auditing their websites for security purposes.
We take security very seriously
Our servers are audited and checked regularly to make sure all appropriate security patches are installed on a regular schedule.
Sometimes our servers need rebooting to apply a new patch or upgrade software. When a server needs rebooting, it will happen on a Sunday through Thursday evening at approximately 9pm Eastern. When a server is rebooted, services such as email or your website will be unavailable for a short period of time – typically less than 5 minutes. This is not an automated process. A member of the IMC team is actively watching the reboot to make sure all services come back online as expected. Servers are rebooted at other times ONLY in an emergency situation.
WordPress software, plugin, and theme updates are automatic for small revisions (i.e. going from 4.9.6 to 4.9.7). For other updates, we run tests in our sandbox account on a variety of installation types before deploying the upgrade. When your site is upgraded, it is backed up again and then the upgrade process starts. After the software/plugin is done updating, we spot check your website and/or any applications before declaring it officially upgraded. If there are issues, we immediately roll everything back to the previous version and setup a copy of your website in a ‘sandbox’ to see where the error or conflict is. This is all done at no additional charge to you as we feel it is important that your website software is updated regularly to remain secure.
All software installations MUST have security plugins/modules. This is non-negotiable to protect the integrity of the server and all our other customers on the server. IMC installs All in One WP Security & Firewall for all WordPress installations.
If you prefer we not update your website, it is your responsibility to keep that website updated and secure. If you choose not to keep your website updated and secure, we will ask you to find other hosting arrangements.
what people are saying
Your team continually impresses me with their professionalism, knowledge, accuracy and promptness. I am wow-ed by the service we get from IMC. This morning you made a global change to our site in 15 minutes. The IMC team is always there when I need them and amazingly the work often gets done the same day. I am so glad we chose Interactive Media Consulting!
Thank you, IMC, for a wonderful art website that is a) easy to update, b) looks great, c) gets lots of positive comments, and d) has encouraged sales by allowing my work to shine.
Your team is especially incredible (and patient!) to work with. It’s been a pleasant and rewarding experience working on this with them and, in the end, I have exactly what I want. Thanks!
I will be eternally grateful to you for what you have done to create this beautiful, fun, interactive web site. You are AMAZING!!!
Thank you so much for all you have done for the company, it’s been a pleasure working with you and I must say I even enjoyed assisting with the development of the website. The feed back we have been receiving is all good, we are so pleased with the outcome.
Thanks again it’s been a pleasure, I’m so happy we went through your company!!