Marketing Your Creative And Business Ideas Since 1996
A Certified NYS Women's Business Enterprise

We are Hiring!

by | Sep 7, 2016 | What's Happening

Customer Interaction Specialist

Interactive Media Consulting, LLC, a full service web site development and marketing firm in Saratoga Springs, NY, is growing! We are looking to fill an entry-level professional position dedicated to supporting our existing customer base and new customers from our Arts Spark project.

We are looking for a technically-oriented person with fantastic communication skills. Tasks begin with answering the phone and providing 5-Star customer support by:

  • Updating websites with new content using a variety of CMS platforms
  • Updating social media sites on behalf of IMC and clients
  • Assisting customers as they setup email on new devices
  • Answering questions customers have as they update sites using WordPress
  • Troubleshooting email and website issues, handing off to a programmer if necessary
  • Writing documentation and training customers
  • Creating email marketing messages using Constant Contact

The successful candidate will have the following minimum skills:

  • Excellent communication skills, both written and oral
  • Ability to multi-task and prioritize
  • Ability to work as part of a team
  • Ability to ask questions
  • Working knowledge of Adobe Photoshop, WordPress, and various social media networks
  • Working knowledge of PC, Macintosh, mobile, and Gmail email systems

IMC is a fast-paced environment tracking multiple projects in development concurrently, with a primary goal of delivering a quality product on time. The right candidate will receive a competitive salary, personal time, paid holidays, and contributions toward health insurance.

To be considered for this position, please send a letter of introduction, your resume, and names of references to jobs@imediaconsult.com.

Interactive Media Consulting, LLC was founded in 1996. Since then, IMC has secured its position as a quality provider of web sites for small to mid-sized businesses and non-profits in the Capital Region and throughout the Northeast. Our capabilities include:

  • Web site architecture, design and hosting
  • Programming in HTML/CSS, PHP, jQuery, JavaScript, Perl, and VBScript
  • Web site/database integration with Access, SQL Server, and MySQL
  • Electronic Marketing
  • Social Media Consulting

Interviews will begin the week of September 24. Applications will be accepted until the position is filled.

What People Are Saying

I will be eternally grateful to you for what you have done to create this beautiful, fun, interactive web site.  You are AMAZING!!!

Vicki Latham, P.A. -C Toxin Clear

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