marketing your creative and business ideas since 1996

It’s All about the Backup

by | Aug 22, 2018 | From the Blog, What's Happening

How often do you backup your system?

A scary thing happened last week. Our office sits right next door to City Hall in Saratoga Springs. City Hall was struck by lightning, causing a small fire and a lot of water damage.  As with the way social media goes, all I saw was “CITY HALL IS ON FIRE!”.  While I hoped no one was hurt, I immediately started to panic about our office and what might be happening here–both are old buildings and there is very little clearance between our building and City Hall. After a message from someone who decided to check out the scene said our building was fine, I relaxed, but redesigned our backup procedure.

Previous Procedures

We already had two backup procedures in place. For our web servers (not physically located in our office), there is an automated procedure that backs data up on the server and sends a copy to a password-protected Amazon S3 account. We store one day on the server and 30 days at Amazon. We periodically check to make sure everything is transferring as it should, and generally don’t think about it. That’s a good thing. This procedure does not need to change.

Our internal server and accounting information are already setup for automated backups to an external hard drive three times per week. The problem — they are all in our office. 

So what’s the problem? All the internal files stayed in our office. 

New Procedures

A new external hard drive and travel case are on the way. We will be swapping it out with the current one every week and it will physically leave the office.  We will also be exploring putting this data on Amazon S3 as well.  As for all the archived/never used/clients who are no longer our clients data? I think a fireproof safe is fine for that.

Most data we have can easily be reproduced. However, after 22+ years in business, we find that sometimes we are the ones with data a client needs and cannot find anywhere. We are somewhat of a data packrat and it has come in handy a number of times. It is important to us to make sure that we are able to retrieve anything our clients may need.

What is your back up procedure?

what people are saying

Your team continually impresses me with their professionalism, knowledge, accuracy and promptness. I am wow-ed by the service we get from IMC. This morning you made a global change to our site in 15 minutes. The IMC team is always there when I need them and amazingly the work often gets done the same day. I am so glad we chose Interactive Media Consulting!

Lisa Miller
Cost Control Associates

Thank you, IMC, for a wonderful art website that is a) easy to update, b) looks great, c) gets lots of positive comments, and d) has encouraged sales by allowing my work to shine.

Your team is especially incredible (and patient!) to work with.  It’s been a pleasant and rewarding experience working on this with them and, in the end, I have exactly what I want.  Thanks!

Barbara Downs

I will be eternally grateful to you for what you have done to create this beautiful, fun, interactive web site.  You are AMAZING!!!

Vicki Latham, P.A. -C
Toxin Clear

Thank you so much for all you have done for the company, it’s been a pleasure working with you and I must say I even enjoyed assisting with the development of the website.  The feed back we have been receiving is all good, we are so pleased with the outcome.

Thanks again it’s been a pleasure, I’m so happy we went through your company!!

Mary Lou O'Neil
Rock Solid Composites