Email Setup

While all Interactive Media Consulting customers have access to webmail, most will want to configure their personal email program to send and receive mail.

Settings Overview
Email Program Documentation

Settings Overview

Email settings will remain the same across various hosting providers except for the incoming and outgoing mail server addresses. Incoming and outgoing server addresses are listed by host at the bottom of the Settings Overview section.

Account Type – POP3 or IMAP
Username
Password
Security – Secure Sockets Layer (SSL) and Transport Layer Security (TLS)
Incoming and Outgoing Server Addresses
Incoming and Outgoing Server Port Numbers

Account Type – Post Office Protocol Version 3 (pop3) or Internet Message Access Protocol (IMAP)

When configuring your email client you will need to decide which email protocol to use, each protocol is defined below.

Post Office Protocol Version 3 (POP3)

A protocol for receiving email where the server pushes emails out to all your devices and any action you take on one device (e.g. you delete an email) is not mirrored on any other devices.

Internet Message Access Protocol (IMAP)

A protocol for receiving email by syncing your email program with the mail server. Any action you take on one device (e.g. you delete an email) will be mirrored on all other devices synced with that email account. IMAP is beneficial for people who manage large volumes of email during the day, especially from multiple devices.

Feature	POP3	IMAP
Where is email stored?	User's Device	Server
Where is email read?	Offline	Online
Use of server resources?	Minimal	Extensive
Who backs up mailboxes?	User	ISP
Good for Mobile Users?	No	Yes
Are disk quotas a problem?	No	Often Yes
Saves copy of email to all devices?	No	Yes

Username

Any field that asks for your Username, User ID, or Email Address will require you to enter your full email address.

Password

Any field that asks for your Password will require you to enter either the Password you were assigned by Interactive Media Consulting, or if you changed your Password at any point, that Password. If you don’t remember your password please refer to our instructions on Changing your Password.

Security – Secure Sockets Layer (SSL) and Transport Layer Security (TLS)

We recommend using SSL/TLS when configuring your email program as it adds a layer of security to your email messages preventing them from being accessible to the public.

Incoming and Outgoing Server Addresses

Use the table below to determine the correct incoming and outgoing server settings you will need to use according to what Host and Account Type (POP3/IMAP) you are using.

Host	Incoming	Outgoing
IMC Hosted(POP3/IMAP)	mail.yourdomain.com	mail.yourdomain.com

Incoming and Outgoing Server Port Numbers

Use the table below to determine the correct incoming and outgoing server port numbers you need to use depending on whether or not you are using SSL/TLS. Port numbers should be the same across all hosts and email clients, they will only vary based on security settings.

SSL/TLS			No SSL/TLS
Incoming		Outgoing	Incoming		Outgoing
POP3	IMAP	SMTP	POP3	IMAP	SMTP
995	993	465	110	143	587

Email Program Documentation

Below is a list of email programs we currently provide support for. If you are using an email program that is not listed and need assistance please email help@imediaconsult.com or call us at (518) 587-5107.